Presto Card Lost Online | Found Not Registered Card
When your physical PRESTO card is lost, stolen, or damaged cancel your card right away to protect your balance and transit passes. You can cancel any PRESTO card that’s been added to your PRESTO account and have the balance, passes, fare type, and settings transferred to another card on your PRESTO account, or a new card.
If you added your PRESTO in Google Wallet card to your PRESTO account, you can recover your card by signing in to the PRESTO app on a new device, removing the card from your old device, and adding it to the new device.
How do I Cancel my Lost, Stolen, or Damaged PRESTO Card and Transfer my Balance?
If your PRESTO card is lost, stolen, or damaged, you can cancel it and transfer your remaining balance to another card for continued use. Luckily, this process can be done through a few methods:
logging in to your PRESTO account on their website (recommended), using the PRESTO app’s chat feature, or calling their customer service line. Whichever method you choose, you’ll be able to ensure your balance is safe and transfer it to a new card to avoid any commuting disruptions.
Presto Card Lost Phone Number
Losing your PRESTO card and forgetting the registered phone number doesn’t have to derail your commute. Thankfully, you can still report it lost and protect your balance. PRESTO offers several options: their website or visiting a participating agency in person. In the following section, we’ll delve into the steps required to report your lost card and ensure your remaining balance is safe.
Lost PRESTO Card Not Registered
Unfortunately, if your lost PRESTO card wasn’t registered to an account, you won’t be able to recover the balance you had on it. Registration serves as a safety net, allowing you to report the card as lost and transfer any remaining funds to a new card.
The downside is the lost money. However, you can still minimize the damage. Consider creating a PRESTO account right away. This will protect any future balances and allow for easier reporting of lost or stolen cards. You can then purchase a new card and start topping it up.
Found Lost Presto Card
You found a Presto card! While it’s a stroke of luck, it’s important to remember it belongs to someone who might be inconvenienced. Since you don’t want the remaining balance to be used or lost, the best course of action is to return it.
Look for a customer service desk at your local transit station or contact the Presto card office. They can reunite the card with its owner and ensure any remaining balance is safe.
Conclusion
In conclusion, whether you find a lost Presto card or lose your own, remember that reporting and returning lost cards protects your balance and ensures a smooth transit experience for everyone. By following the steps outlined for registered and unregistered cards, you can minimize inconvenience and keep your travel on track.
FAQS
What do I do if I lose my PRESTO card?
Report it lost as soon as possible to protect your balance. You can do this online, through the app chat, or by phone.
How do I track my PRESTO card?
Unfortunately, you cannot track a lost PRESTO card.
Can you use PRESTO without a card?
Yes, you can use PRESTO with a virtual card added to Google Wallet.
Can a lost PRESTO card be returned?
No, you cannot return a lost PRESTO card yourself. However, if someone finds it and returns it to a customer service desk or the Presto card office, they can reunite it with you.
